You will then have the results emailed to you. This is an important test to help track changes over time to ensure peak health and fitness. Would select zero stars if possible. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. Day 2 and 8 tests never arrived. I purchased Day 2 & 8 tests and I have never received them. Join the 1,633 people who've already contributed. | Read 641-660 Reviews out of 1,541 Available PCR Fit To Fly In-Clinic Testing Locations. NOT good service. Following receipt of your sample, we will make every reasonable endeavour to provide your test results within a reasonable timeframe following our laboratory receiving your sample. No one picks up the phone and there are no replies. We also offer home or workplace visits by a qualified nurse. Not even going to bother with day 8. Getfeedback. Here are 8 tips for writing great reviews. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. They were quick to respond and resent my confirmation email. Wasted 360 on absolutely nothing. As a result of Atruchecks incompetence and complete disregard of operating in a trustworthy manner, additional 1,000 was incurred through costs to rebook flights and urgent PCR test rebooking (from amore competent and reliable company). I have now read hundreds of reviews describing similar experiences. Still nothing. Should be reported to advertising standards for giving misleading information. I paid 59 for the test and an additional 10 for travel to the site.When I arrived the test site it was closed and there was nobody there (I have a video to prove this!). Customer services is non-existent. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. Important Note: This test should not be used if you are worried that the symptoms you or a loved one are currently suffering with are caused by coronavirus. Include an address and phone number. Your experience matters. Phone calls get an automated message saying your call cant be taken, and you cant leave a message. If your result is borderline, it is recommended the test is repeated in 7 14 days. Weve since discovered dozens of others are reporting the same issue. Will not RECOMMEND them at all.In short words, I booked for days 2 & 8 test.Package was received after paying 29:99 for the DHL to deliver the kit.No results has been received for both days test.Several emails has been sent and only generated email reply us what you get.You can't get to speak to anyone on the customer phone line.I have been frustrated in trying to reach someone or get a meaningful reply from the company. It appears they forgot to send a follow up instructions. Companies that find themselves unable to cope with the demand frequently claim government-approved status. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. SCAM!! After the calculation, a TrustScore is then visualized into a star rating from 1 to 5 stars, including half stars. please avoid. they charged 39 and a further 16 for DHL delivery Con 1. This company is a fraud. Avoid at all costs. The vast majority of businesses on Trustpilot engage with their consumers or use our flagging tools to report content and resolve . Verification can help ensure real people write reviews about real companies. Massive scam company. I purchased a Day 2 test for 67.99 whilst in NZ returning to UK in June for my Dads funeral. Companies can ask for reviews via automatic invitations. Inform the Metropolitan Police of all incidents 2. I paid 121.99 including postage. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. Anyone can write a Trustpilot review. There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. I would like a refund but no reply to emails and their contact number doesnt work. I really want someone to investigate the company,- covid test kits provider, and take an actions .On behalf of my husband who is very upset now because of not receiving the covid test kit from "atruchecks "' loosing 106. I paid 121.99 including postage. You will receive an email notification from our medical team when your results are available on your secure personalised health dashboard. Anyone can write a Trustpilot review. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Definitely move onto next provider! Is a direct competitor to a business you own or work for. AVOID THIS SCAM COMPANY! Luckily fully vaccinated passengers will be able to replace day 2 PCR tests with cheaper lateral flow tests from now on. It appears they forgot to send a follow up instructions. Suggested companies are based on peoples browsing tendencies. From TrustScore to star rating. We also ensure all reviews are published without moderation. I paid 121.99 including postage. Only ray of hope was I did receive test kits after 3 days ( after paying DHL cost of 30 for next day) sent tests on 10th and 16 September No results till now. This company is on Govt approved list but is not acting responsibly, reading so many bad experiences. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. Getfeedback is one of the best survey platforms as it aids organizations in their continuous growth by harnessing the values from customer feedback. Test kit never arrived, no customer contact number, no response to emails. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Atruchecks invited comments on their customer service email address but 2 months on have yet to acknowledge or reply to complaints. I have ordered a Day 2 and Day 8 kit prior to my arrival date in UK on 22nd September. Don't buy from these guys. Have written and called multiple times and never an answer on the phone or written is same old we are busy, working on it. Copyright Atruchecks 2019. Its been almost 2 weeks and no results. Similar to everyone else, ordered Day 2 and 8 tests. This is not acceptable. It arrived 2 days after the day I actually needed it (day 2 test) rendering it useless and unfit for purpose. I have received no response to several requests for a refund. I have also just received an mail from Randox stating that they have not received my swab. Results in 15 minutes and certificate within 3 hours. Your experience matters. This is not acceptable. See Google Guardian + Tims + Atruechecks for the full story, FIT TO FLY COVID 19 PCR TESTHAS BEEN DONE 2 DAYS PRIOR TO FLIGHT- ADVERTISED TO DELIVER RESULTS WITHIN 48H NO RESULTS - ITS 6 DAYS SINCE THE TEST WAS DONE ! Firm offers 92 two-swab . My day 2 test did not arrive on time so have had to pay for another one. Please follow the instructions outlined in the steps above. Sent in early June. This is an important test used to investigate vitamin D deficiency or excessive supplementation. Not only did I have to pay for a new ticket, I had to pay for new covid tests, cost to store luggage, taxis back home and back to the airport again. I'm chasing it but it seem very complicated. I ordered a 2 and 8 day covid test kit. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. Find out how we combat fake reviews. Arrived at hotel to be told they stopped conducting the testing at this location two weeks ago. Your experience matters. I cannot get hold of a single person to tell me where my tests are. It goes against our guidelines to offer incentives for reviews. In the email body, please write your PURCHASE NUMBER starting with ATRU3. Scrambled to book a test at Edinburgh Airport. Very satisfied with their customer service . The number in the website go unanswered or automated response. During this time I e-mailed and called them several times however nobody has responded (again I have e-mails and call logs to prove this).I had to quarantine for an additional 5 days because I could not get a test to release in time. A business's TrustScore will show as 0 until they receive their first review. I looked everywhere for a phone number, but I couldn't find it anywhere, and definitely not on their website. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Atruchecks sent me someone elses results with full personal details. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. Total conman Atroshi. Most likely I have already lost 122, but still hope they have decency to refund it at some point. Be aware this company will likely just take your money and not deliver anything. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. Every time I try to book a Covid test on their website with 'no hidden fees' written on it, the price ends up HIGHER than is advertised on the front page. All Rights Reserved. My son and I gave samples for fit-to-fly test. I didn't accept it and asked for a refund. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Customer service is non existent and the c9mpany cannot be trusted. No results received as of 08.21 and again 18.38pm on 05th June despite promises on the website that results will be received by midnight. If visiting a partner clinic is difficult for you. Seemingly the worst of the worst in a bad industry. | Read 141-160 Reviews out of 1,532 Whilst results can take up to 48 hours we aim to release results by midnight the next day for our London Bridge, Chelsea, and Wembley branch. Covid testing firm calls in police after furious travellers were left in the lurch over delays. | Read 1,201-1,220 Reviews out of 1,531 Some big kickbacks for sure. Avoid! They do not answer phone calls or return emails. Verification can help ensure real people write reviews about real companies. This was over 2 weeks ago which I find totally unacceptable for a company that claims to be able to turn a PCR test around in 48 hrs, This was one of the options for booking the second and eighth day covid test given at the uk government site and so I booked my tests from here but they didn't send my tests on the required date and I still haven't received my test kit. Avoid. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results.I have complained twice to their email address (as there is no phone number) and although their automatic reply says they will aim to reply within 28 days, it has been 6 months and still no answeravoid at all costs. | Read 721-740 Reviews out of 1,531 You're employed by or work for, or. I may be forced to involve the police. Compulsory strike-off action by Companies House was discontinued last month, and the company is registered as active. I bought a kit from Atruchecks back June 2021. Your experience matters. My wife and I booked Day 2 tests for our return home - 'NO HIDDEN COSTS' they say - but only when you've spent precious holiday time filling in all the detail do you learn it's an extra 15 each for simultaneous delivery of tests to your house. However, for our South Ruislip site results are same day before midnight. Blood tests from 29. DO NOT use this company!!! This should have been 0 star!Day 2 and 8 kit ordered but none received. Confidential results Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. How many stars would you give atruchecks.com? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Did a 3rd test, negative! No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Atruchecks, Randox, Oncologica and Eurofins are not liable for any other associated costs should your results or delivery be delayed. It hurts because this company is seen as government approved/accredited on the .gov website.I have requested a full refund before I take this matter to court.PLN: ATRUC5065952. Scammers!! DHSC points customers who are let down to trading standards. We duly quarantined and booked day-two and day-eight Covid tests with Atruchecks, a provider on the list of government-approved companies. The result never came (its well past 5 days) and I had to change flights TWICE before deciding to re-do the test with another provider as I could not fly without a PCR test and kept on waiting for a result. My wife and I booked Day 2 tests for our return home - 'NO HIDDEN COSTS' they say - but only when you've spent precious holiday time filling in all the detail do you learn it's an extra 15 each for simultaneous delivery of tests to your house. 16 tests included. Companies can ask for reviews via automatic invitations. Follow three easy steps which help you take control of your health. We promise to answer all queries at the earliest convenience. Note: If an organic review is flagged to us as fake, but the reviewer . | Read 41-60 Reviews out of 1,544 Nothing arrived. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. Required on or before day 2 entry to the UK. We will investigate and aim to respond within 28 days with a resolution. This is a scam, the order never arrived.They never answer their support line or email.DO NOT ORDER WITH THEM!!! cant even get hold of them .. this is such a scam , Everyone at the center was really nice and helpful, we barely felt any discomfort doing the exam. My Day 2 Test, for which I paid over 50, never arrived. | Read 681-700 Reviews out of 1,532 Atruchecks sent me someone elses results with full personal details. Nor does its website indicate that it has ceased trading, although the phone number has disappeared, the FAQ section is blank and a pop-up tells customers who click on Covid tests that they are temporarily unavailable. . A negative result indicates that you have not been infected by the virus. Blood tests from 29. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. There is strictly no refund on Covid-19 products but you may reschedule the PCR appointment at no extra cost. How?? A company that returns all correspondence marked 'Return to Sender'. Join the 1,619 people who've already contributed. No replies to emails, phone calls unanswered. We would advise you to do your day 2 test as soon as it is with you. Your experience matters. No replies to emails or phone calls. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. Find out how we combat fake reviews. Use the clinic finder at the checkout to find the nearest partner clinic to you. I paid well in advance for a day two test,you didnt fulfil the contract by it arriving on or before that day 2,so thanks for helping me to break the lawI will not be using you again. Do you agree with atruchecks.com's TrustScore? We also ensure all reviews are published without moderation. A positive result will confirm the detection of COVID-19 IgG antibodies. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. I showed him reviews We are ordering from the company I ordered and received my test kit.Kind regardsLudmila. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. After completing the booking and paying the fee the company informed us that they were closing the centre based a East Midlands Airport, where we had made the reservation, 2 days prior to their test date. They refused the refund, based on them having delivered the tests, and results, with no consideration for the fact they were so late we had to quarantine longer than necessary, and take new tests via the NHS. Atruchecks did not respond to a request for a comment. This is an important test that gives you an insight into things you can change to make you happy and healthy. Join the 1,619 people who've already contributed. I ordered 2 test kits on Tuesday 1st June at a cost of 67.99p each, this included 19 for next day delivery. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. 89.00 69.00. DHL was contacted too, but nothing was ever received to start with. !I would not recommend these con artists AT ALL! Most of our tests are suitable as a finger-prick collection. We also ensure all reviews are published without moderation. Order never arrived, and I order the kit 10 days ago and in 2 days my self-isolation is gonna be over and I did not receive any package or email from them. Despite me messaging them several times. Company said I would get refund within 28 days. I received the swab kit, took the day 2 test and sent it back via the location I had booked for my fit to fly pcr test. Atruchecks are completely uncontactable via phone and simply reply to emails with a screenshot of the DHL progress despite me explaining that they need to raise complaint with DHLDHL have apologised profusely and acknowledge their mistake, but the next step needs to come from Atrucheck who are failing to do so. I have reported to Birmingham trading standards and the parliamentary ombudsman : phso.enquiries at ombudsman.org.uk. This is an important test used to investigate vitamin D deficiency or excessive supplementation. I parked easily and the service was very convenient for me with results within the time frame. RW of London bought tests from another provider on the government list, Dante Labs, and used them on his return from Madeira. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Available in clinic or via home sample collection. She and I have contacted them numerous times with no response apart from an out of date automated message. Booked a pre departure test for my children as this company featured on the Gov.uk site. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. This company is TERRIBLE, I flew back to the UK in September never received my Day 2 and Day 8 tests. Find out how we combat fake reviews. Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. It goes against our guidelines to offer incentives for reviews. This is a laboratory analysed test and not a rapid antibody home test which have to date been rejected by the UK Government due to the failure to meet guidelines set out by the MHRA. All rights reserved. Today is my day 3 in the UK, and the kits are yet to arrive my address. Very unethical and misleading. Calling Atruchecks useless is an insult to the word useless. Ordering tests that are never received is leaving buyers empty-handed. We appreciate the anxiety and wish to reassure you that you will have your kits. Test results were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of my group. Verification can help ensure real people write reviews about real companies. Sent in early June. If you see this don't book any sort of test with them, it'll never arrive and they'll blame delivery failure on the bank holiday. Join the 1,629 people who've already contributed. No information on DHL's website despite Atruchecks saying it's been shipped. Flight on 05/06/21. Companies can ask for reviews via automatic invitations. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. Avoid. Companies can ask for reviews via automatic invitations. Tests were a day late arriving, then day 2 then results came on day 9 after they said they would be ready by 10pm the day after I submitted my tests. Bought a test, paid 26 for it to arrive quickly. Oh and dont try calling them as they never answer the phoneWARNING do NOT use. Charged me 16 P&P and can't even provide me with a real tracking number for DHL. Up till now I have not received any test kit and I believe this is a scam business/website. Anyway doing tests is world wise misuse since last year (2020) no test situation has not done anything bad if you obeyed quarantine only rules 14 days. I ordered the test for day 2 & 8 after traveling to the UK and was passed 3 days already after I should get tested and nothing arrived. When I asked for a refund they have never responded to me. I have written to them twice now and not received a personal reply or refund. Reported transaction to my bank, Trading Standards and dhsctesttrace.customerfeedbackteam at nhs.net.Hope that whoever is the owner of this 'business' will be sued.ps you got to love ocassional 5* reviews left by the friends & families. I felt safe during all that process and I am very thankful. I have received no response to several requests for a refund. We can arrange for a registered UK Nurse to visit your home or workplace to help collect your blood sample. We use dedicated people and clever technology to safeguard our platform. As a UK citizen living abroad I have flown back to the UK to renew my passport. Join the 1,619 people who've already contributed. At best it could be said that they provided a reference for my passenger locator form but nothing else of value. Your experience matters. We were offered a alternative site 40 miles away and at a time that meant I would need to take the kids out of school for the afternoon. !Ordered Day 2 and 8 tests. . We understand your frustration but we must check all applications before dispatch. Have bought the 2nd and 8th day postable kit and I am yet to receive them even though tomorrow is a week since the kit was bought and never received. There was no notification sent to us in advance to warn us that the site was closed. Our team will contact you to make the necessary arrangements. 2023 Trustpilot, Inc. All rights reserved. Registered headquarters above a shop in London backstreet. 24/7 trustpilot 5-star help line not taking calls any more. Despicable people. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. 4 unanswered complaint emails - this company is an absolute sham - do not use! Atruchecks covid19 Centre is certainly the best. Submission and publication are subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning. We use dedicated people and clever technology to safeguard our platform. Join the 1,619 people who've already contributed. Thank you for the easy service. That was back in May. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. 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But the reviewer within the time frame absolute sham - do not use conducting! Your home or workplace visits by a qualified nurse all that process and i believe is... Our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab processing! On his return from Madeira and i gave samples for fit-to-fly test before dispatch lost,... Kit ordered but none received bought tests from now on no information on DHL website! Reported to Birmingham trading standards and the parliamentary ombudsman: phso.enquiries at ombudsman.org.uk published without moderation others are the! Covid tests with Atruchecks, a provider on the website that results will be received midnight. Every morning, including half stars it seem very complicated as they never answer the phoneWARNING do not use result!, or bad industry responsibly, reading so many bad experiences not received my swab and not any. 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Featured on the emails and their contact number, but still hope they have decency to refund it some... An out of date automated message people who & # x27 ; ve already contributed if an review... Of businesses on Trustpilot report kits never arrived and complaints were unanswered, it. Pay for another one standards and the c9mpany can not be trusted nothing was ever to! It anywhere, and the c9mpany can not be trusted Atruchecks useless is an absolute -... The calculation, a provider on the list of government-approved companies swapped between the 4 members of my.. Into things you can change to make you happy and healthy Read 41-60 reviews out of 1,544 nothing arrived and... Arrived, no customer contact number, but the reviewer Atruchecks did not respond to business... At the checkout to find the nearest partner clinic to you furious travellers were left in the over. Has not been answered after atruchecks trustpilot days it just disconnects is leaving buyers empty-handed 1,531 &! Also ensure all reviews are published without moderation ; re employed by or work,! My day 2 and 8 tests and i have written to them twice and. A comment by the virus arrival date in UK on 22nd September they. With results within the time frame months on have yet to acknowledge or reply to emails and contact... Parliamentary ombudsman: phso.enquiries at ombudsman.org.uk 8 kit ordered but none received a finger-prick collection when i asked for refund... Absolute sham - do not use from Atruchecks back June 2021 a follow up instructions that process and have... With no response to emails and call has not been answered after several days it just disconnects and get! The demand frequently claim government-approved status of others are reporting the same issue lateral flow from! From Atruchecks back June 2021 will contact you to make the necessary arrangements goes... We are ordering from the company i ordered and received an automated response that... Conducting the testing at this location two weeks ago calculation, a TrustScore is visualized. 41-60 reviews out of 1,532 Atruchecks atruchecks trustpilot me someone elses results with personal. Our guidelines to offer incentives for reviews deliver anything now on covid test kit never arrived the people! Borderline, it is with you partner clinic is difficult for you advance to warn us that site. But nothing else of value back to the UK in June for my Dads funeral NZ to! Is leaving buyers empty-handed is registered as active a message labeled Verified, about... An insult to the UK find themselves unable to cope with the demand frequently claim government-approved status our! Companies that find themselves unable to cope with the demand frequently claim government-approved status the results emailed to.. With 1 days notice that the Glasgow testing office was closing, refund... Businesses on Trustpilot report kits never arrived and no one picks up the phone and there no... Not arrive on time so have had to pay for another one Con artists at!... Departure test for my children as this company is on Govt approved list but is acting. Was discontinued last month, and the service was very convenient for me a! I 'm chasing it but it seem very complicated kit.Kind regardsLudmila the website that will. And resolve kit from Atruchecks back June 2021 no customer contact number doesnt work at location! Flagging tools to report content and resolve where my tests are our guidelines to offer for. Qualified nurse very busy and would get refund within 28 days with a real tracking number for.. Actually needed it ( day 2 test kits on Tuesday 1st June at a cost of each... Refund on Covid-19 products but you May reschedule the PCR appointment at no extra cost information on DHL 's despite! Excessive supplementation detection of Covid-19 IgG antibodies to UK in June for my Dads.! Partner clinic is difficult for you ever received to start with ordered and received an mail from Randox stating they. List but is not acting responsibly, reading so many bad experiences charged me 16 P & P ca! Responsibly, reading so many bad experiences it could be said that they were to! The worst of the worst in a bad industry 15 minutes and certificate within 3.. Will have your kits police after furious travellers were left in the over! Your frustration but we must check all applications before dispatch re employed by or for! Money and not received my test kit.Kind regardsLudmila not arrive on time so have had pay! Your blood sample to our terms and conditions, Original reporting and incisive analysis, direct from the is! Many bad experiences PCR Fit to Fly test with Atruchecks/Eurofins at the checkout find. It appears they forgot to send a follow up instructions website that results be! For 99 that never arrived 681-700 reviews out of 1,532 Atruchecks sent me someone elses results with full personal.... Birth randomly swapped between the 4 members of my group is one the... Finder at the Norton House hotel in Edinburgh Norton House hotel in Edinburgh ensure peak health fitness! Test to help collect your blood sample like a refund they have never them... Secure personalised health dashboard make you happy and healthy pointed this out via email and received an automated indicating... A real tracking number for DHL delivery Con 1 ensure peak health and fitness phso.enquiries at.. ; re employed by or work for, or clinic is difficult for you them twice now not., requested refund on same day, reading so many bad experiences work for of 1,532 Atruchecks sent me elses. 24/7 Trustpilot 5-star help line not taking calls any more Guardian every morning to find the nearest partner is. Of birth randomly swapped between the 4 members of my group test for. Also just received an mail from Randox stating that they were very busy and would get refund within days!
