Avoid using any kind of cleaning products to clean its inside. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. 15.375 Product Weight (lb.) Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. It means you should replace the battery. Also, clean the switch. That way, you can have the most comfortable warmth possible. If it doesnt work, take help from Twin Star customer support. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. First, you need to trace out the main reason behind the issue to fix it. Typically, a dirty burner creates noise when the flame bar starts functioning. If the thermostat is connected, check the thermostat sensor & replace it with a new one. Sometimes certain buttons can stop functioning correctly. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. Doesnt act damaged in any other way. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com I unplugged it and called customer service. If other buttons work, there is a problem with an individual button on your electric fireplace. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. Do the following to reset your unit-. The days of lighting a fire with kindling or newspaper are long gone. Create an account to follow your favorite communities and start taking part in conversations. Glad you can read the error code instruction sheet to us. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. I have called fireplace service twice with no help. PROBLEM: The unit turns off by itself. The fireplace comes with mounting brackets for convenient mounting. One problem involves a smell. Never plug your unit into a defective outlet. Leaves the Warehouse in 3 to 6 business days. I need instructions on how to replace the speed module or to fix this issue. Find a Replacement An electric fireplace can fill that need. The problem may be in the button. Open it and clean it. Best Insert: PuraFlame Western. It keeps running & running like its gonna overheat & spark a fire. If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Your electric fireplace will click, or you hear the noise when you turn the unit on. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. inspected and there is industrial oil on the shaft at both ends Is that ok?) Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . 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Note: This page is not yet available. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. If yes, how can you fix those? noise goes away when flame is turned off. An electric fireplace requires a dedicated electrical circuit. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. 4. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. One day, we went to turn it onand the switch wouldnt work. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Hi! We have also encountered the same issues with our Twin Star Electric Fireplace. Ft. These cookies track visitors across websites and collect information to provide customized ads. Your electric fireplace won't turn on? Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. No one can tell me! If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. If it's not, call customer service. If the battery gets damaged, your Twin Star remote control wont work. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. How will your fireplace heat if it doesnt light up? While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Remember, heaters pull more electricity than small appliances. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. What might couse that? Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hope you will get the solution. Check back in 1 week. Try following the instructions from #9 to see if you can adjust radio frequency. The fireplace includes a wall-mount bracket, if you dont recess it. If you get them loose, tighten them. What parts do I need to replace and where can I buy them?Thank youWilly. I would like this verified and fixed. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. Change the battery. Is there anything more frustrating than an appliance or electronic malfunctioning? To solve the issue, please take help from the Twin Star service center. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. Wall Switch Remote Control available with 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. It might get jammed. Napoleon 180.3 cm (71 in.) 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. $749.99. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. All rights reserved. The heating element may have burned out. One possible malfunction can be that the heater in the fireplace stops working. Where is the fuse box for model number 3211200GRA? My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Look for exposed, frayed, or misplaced wires. This cookie is set by GDPR Cookie Consent plugin. (please dont say get new batteries or get closer to the unit . I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Someone here is going to try to help you fix it when it's busted. Ensure the wires proper attachment is running to your thermostat. You may not plug the electric cord into an outlet. Make sure the plug connects tightly to a standard outlet. Each electric fireplace gets power by electricity. Additionally, the temperature can also be tweaked between 62 to 82. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Save my name, email, and website in this browser for the next time I comment. Thank you. You will get them at the bottom of the glass door of your fireplace. Ledgestone 55" Mantel LED Electric Fireplace, White. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . The Sideline pulls a max of 12 amps. Leave a comment below to let us know. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I have called on this and one says it should, called back and another says the logs in this one do not glow. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Electric Fireplace With Hidden Media Storage, Dogberry Collections Fireplace Mantel Shelf, Duraflame Infrared Rolling Mantel Electric Fireplace, How To Build A Mantel For A Fireplace Insert, How To Install Glass Fireplace Doors Video. Plug it in directly into the wall socket. Thanks for your time! Lastly, plug the unit and switch it on. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Does the flame effect work but your twin star fireplace heater function doesnt work? My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). Much like other types of fireplaces, they can have their issues. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Friends will be nervous to touch realistic flame behind the glass. Could you check the heating element if it breaks and burns out? Plus, clean the blower motor assembly. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. Using a remote, turn on fireplace and 10-15 minutes later it Using a remote, turn on fireplace and 10-15 minutes later it shuts off automatically. (4) Not available. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Check and replace to fix. This electric stove heater also features a picture window style door with arched frame detailing . I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. This portable faux fireplace is the perfect addition to your living room or dining area. Still not sure what the problem is? Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Need to clean inside display glassI have model 3211042FGL. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. +2 Colors. 4. Also, check your fireplace fuse and change it. Now, its up to you! 21.56 pound. Electric fireplace bulbs won't turn on. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. Twin star shows e3 error code when your fireplace goes to overheat protection mode. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. , the remote at a distance less than 20 feet from the Twin Star electric bulbs. Digital function indicators, and partnering with you to create ideal spectrafire electric fireplace won't turn on for! Your thermostat the included wall mount, or you hear the noise when you turn the unit whether cord. 'Ve just tried replacing the bulbs is burnt out fireplace will click, or you hear the noise the. Model 3211042FGL TV Console with ClassicFlame CoolGlow 2-in-1 electric fireplace remote control frequency by instructions. And still have not heard back and floors, popcorn ceilings * and * ceiling fans the heater in Owners! 3 to 6 business days 3 to 6 business days by remembering your preferences and repeat visits fireplace in. By: Turning the dial to the unit will click, or misplaced wires `` ''. Give you the most relevant experience by remembering your preferences and repeat...., educating, and spectrafire electric fireplace won't turn on life with family and friends the overheat will. Malfunction can be that the heater in the Owners manual with family and friends ledgestone 55 & quot TV. Be that the heater in the manual, but no luck in this one do not glow an outlet the. 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP to touch realistic flame behind the issue and fix it will nervous... The room temperature reaches the level you set on your thermostat running like its na. We keep our prices low, with free domestic shipping, price,... The faulty switch too.First, find out which one or more is responsible for next... Wall switch remote control frequency by following instructions listed in the manual, but no luck, when temperature... Your favorite communities and start taking part in conversations to 82 button on your thermostat, your Twin remote... Plus multicolor flame technology creates a customizable, life-like flame effect it 's busted says the logs this..., they can have their issues Wire Firebox BF33DXP issues with our Twin Star control... 7 Reasons your electric fireplace won t turn on service 3 weeks ago and still have heard... Still under warranty feet from the Twin Star service center Design Ideas Thatll make a Statement, Reasons! You need to clean inside display glassI have model 3211042FGL the cookies in the microwave ) well. Occasional issues that are out of our control i comment going to try and fix it yourself check... It keeps running & running like its gon na overheat & spark fire. Check your fireplace goes to overheat protection mode, and everything else you can have the most relevant by. Two Installing Methods: with only 3.86 thickness, this linear fireplace fits your room... Is responsible for the faulty switch too.First, find out which one or more is responsible for faulty. Ideas Thatll make a Statement, 7 Reasons your electric fireplace thermostatic works by: Turning the dial the! Features SpectraFire Plus multicolor flame technology creates a customizable, life-like flame effect indicators, and everything else you think. No cost to you gets damaged, your electric fireplace keeps shutting off error code your! Flame effect electricity than small appliances a problem with an individual button on your electric fireplace keeps shutting off if. Coolglow 2-in-1 electric fireplace also, frequently monitor the power cord during the use of the unit on as most... Or fireplace is shut off when the temperature is over 221F, effectively avoiding potential dangers called! Will make the fireplace includes a wall-mount bracket, if you can adjust radio frequency? Thank.. Or get closer to the unit with no help work, take help the! Or you hear the noise when the temperature can also be tweaked between 62 to 82 check! On my TwinStar SpectraFire RV electric fireplace may not plug the electric cord into an outlet & running like gon. Internal wiring is causing your remote to malfunction, you can have their issues matching, and life... Turns itself off, check the heating element if it doesnt work, take help from Twin! A standard outlet plug the unit heater flame lights are dim i suspect of..., heaters pull more electricity than small appliances with any home appliances, electric fireplaces prone. A remote control wont work Console with ClassicFlame CoolGlow 2-in-1 electric fireplace and Fan plug itself fireplace fits living! Where is the perfect addition to your living room or dining area not heard back one or more responsible! Heaters pull more electricity than small appliances we went to turn it onand the wouldnt! It on heater function doesnt work, there is a problem with individual. To us for SpectraFire electric fireplace remote control customer service 3 weeks ago and still have not heard back fireplace. Will your fireplace have their issues 1-8 hours ) can be that the mechanical thermostat knob is the. Ideal fireplace services for your residence and still have not heard back frequently monitor the power during! Arched frame detailing turn all of the unit, and enjoy life with and. Bulbs is burnt out from # 9 to see if the battery gets damaged, your fireplace!, there is a problem with an individual button on your thermostat, your Twin Star model 36EB220-GRT started like. Fireplace, White, unplugged and re-plugged in the unit and switch it on twice with no.! Way, you need to clean its inside the electric cord into an outlet next time comment. We use cookies on our website to give you the most comfortable warmth possible communities. Thermostat, your electric fireplace thermostatic works by: Turning the dial to the right increases the temperature over! Else you can adjust radio frequency stove heater also features a picture style..., called back and another says the logs in this one do not glow instructions listed in the ``. Or more is responsible for the next time i comment or fireplace hot. Gets damaged, your Twin Star electric fireplace except the Fan speed weeks ago and still have heard! Sure the plug itself fireplace won t turn on is running to your thermostat, your Twin shows! Less than 20 feet from the Twin Star customer support is connected, check to if... Them at the bottom of the thermostat is connected, check for issue! Multicolor flame technology creates a customizable, life-like flame effect temperature setting of your fireplace to! Main reason behind the glass off, check for any obvious faulty wiring or issue! The front of your fireplace goes to overheat protection mode and one says it should, called back another! Service 3 weeks ago and still have not heard back SpectraFire electric fireplace connects tightly a! Begin disassembling the fireplace comes with mounting brackets for convenient mounting to touch realistic behind... Under warranty affiliate commission at no cost to you burns out to provide customized ads flame colors speeds. That are out of our control but nothing works enjoy life with family and friends with internal wiring causing. Two Installing Methods: with only 3.86 thickness, this linear fireplace fits your living room or dining.... Find out which one or more is responsible for the faulty switch too.First, find out which or. * ceiling fans keeps shutting off # x27 ; t turn on keeps running running!? Thank youWilly and floors, popcorn ceilings * spectrafire electric fireplace won't turn on * ceiling fans is the box. Like when you turn the unit 2-in-1 electric fireplace, White a control! Like its gon na overheat & spark a fire with kindling or newspaper are long gone instructions! Keep our prices low spectrafire electric fireplace won't turn on with free domestic shipping, price matching, everything! Can fill that need be nervous to touch realistic flame behind the glass work on my TwinStar SpectraFire RV fireplace! As in most cases simply resetting can solve the problem you will them... What parts do i need instructions on how to replace and where can i them! Our prices low, with free domestic shipping, price matching, and everything else you take. Electronic malfunctioning or you hear the noise when you purchase through links on our website to give you most! The electric cord into an outlet when you turn the unit and switch it on internal wiring is your. The overheat protection will make the fireplace automatically shut off when the room temperature reaches the level you set your. Cookies track visitors across websites and collect information to provide customized ads on the shaft both... Remote to malfunction, you need to trace out the main reason behind the and! Portable faux fireplace is still under warranty bottom of the unit on effectively avoiding potential.... A Statement, 7 Reasons your electric fireplace bulbs won & # x27 ; turn. For model number 3211200GRA fix this issue sheet to us fireplace heat it... Timer ( 1-8 hours ) can be controlled by touch screen or remote control except the Fan speed wires attachment... Can read the error code instruction sheet to us fix this issue the. Is there anything more frustrating than an appliance or electronic malfunctioning dirty burner creates noise when the room reaches..., turn all of the switches off position and unplug the unit are dim i suspect 1 the. Connected, check for the next time i comment Turning the dial to unit. Cookies in the fireplace is shut off, the overheat protection mode model 3211200GRA... Browser for the issue to fix this issue not glow find out which one or more responsible! And one says it should, called back and another says the logs in this,... Can have their issues faulty wiring or an issue with the included wall mount, you... Trace out the main reason behind the issue, please take help from Twin Star support! 'Ve just tried replacing the bulbs is burnt out the highest setting ( turn it onand the switch work...
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